App Installation Support
Help with installation of our applications, where available.
HAICHUAN · Hong Kong
Technical Support
iOS App & Apple Platform Support
Support for our own applications and services.
Contact us about an application or service supplied by our company. Please include the app name, device model, operating system version and a description of the issue. Do not send passwords, payment details or medical records.
Account & Login Assistance
Help with account access for our own services. Never share your password.
Application Updates
Questions about available updates and version information.
Compatibility Information
Device and operating system compatibility depends on the specific application and version.
Troubleshooting
Describe the issue and the steps that led to it. Remove personal details from screenshots.
Technical Inquiries
Contact us to confirm the support scope for your application or service.
We provide technical support for our own applications and services. We do not represent Apple or provide official Apple technical support. The Apple Developer Support link leads to an external Apple website.
Official Apple Developer Support ↗